Privacy Policy

This policy is issued by LD Ventures LLC, d/b/a Revieww ("we," "us," or "our").

Information We Collect

When you submit an inquiry through our website, we collect the following information: your name, business name, work email address, and phone number. We also collect the review URLs and details you provide about the reviews you would like us to evaluate.

Information We Collect Automatically

When you visit our website, we may automatically collect limited technical information, including your IP address, browser type, and general usage data through our hosting and email infrastructure providers. This information is used only for basic site operation and security, and is not combined with tracking or analytics cookies.

How We Use Your Information

We use the information you provide solely to contact you in response to your inquiry. This includes evaluating your review removal request, discussing strategy, and coordinating next steps. We do not use your information for marketing purposes, and we do not sell or rent your personal data to third parties.

Data Sharing

We do not share your personal information with outside parties except as necessary to perform our services. This includes sharing the minimum information necessary with (1) the platforms themselves, such as Google or Trustpilot, as part of the dispute process, and (2) third-party service providers we engage to evaluate and pursue review removals on our behalf. Any such service provider is contractually required to use your information solely to perform these services and for no other purpose.

Data Retention

We retain your information for as long as necessary to complete your request and comply with applicable legal obligations. Typically, this means we retain your information for up to 24 months after your case is closed, after which it is securely deleted unless a longer retention period is required by law. If you would like us to delete your information sooner, you may contact us at any time.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To make a request, email us at the address below.

Cookies

Our website uses only essential cookies required for basic functionality. We do not use tracking or analytics cookies that collect personal data.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. We do not sell or share your personal information as defined under the CCPA. To exercise these rights, contact us at the email below.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this privacy policy, please contact us at support@revieww.io.